Contact Us / Support
Have a question, need support, or want to share feedback? Send us a message and our team will get back to you as soon as possible.
support@dropscam.com
Inquiry
info@dropscam.com
We're Here To Help
Find quick answers to the questions we hear most often. If you don't see what you're looking for, our Support Team is here to help.
If you can't find what you are looking for, contact us and we'll contact you as soon as possible.
We're Here
4919 Flat Shoals Pkwy.
Unit 107A, PMB 156
Decatur, GA 30034
DropScam provides information tools to
help you make informed decisions,
it does not replace professional advice or
law enforcement.
Frequently Asked Questions
Find quick answers to the questions we hear most often. If you don't see what you're looking for, our Support Team is here to help.
DropScam helps you recognize potential scams before you respond. It checks suspicious contacts and explains what you may be facing so you can make a safer decision.
DropScam uses AI-assisted analysis, together with scam detection techniques, to identify potential warning signs and explain what they may mean. Every result is designed to help you make a more informed decision before taking action.
DropScam can help you evaluate text messages, emails, websites, phone calls, regular mail, documents such as bills, invoices and letters, social media, and even suspicious situations that happen in person.
Yes. Protecting your privacy is important to us. Please review our Privacy Policy to learn how your information is collected, used, and protected.
Yes. You can easily share suspicious activity with family members, caregivers, or trusted contacts for a second opinion. They do not need to download the DropScam app to receive what you share, although they're welcome to if they would like to use DropScam themselves.
Yes. You can download and use DropScam for free, including 5 free scam checks each month. If you want to purchase additional protection, optional premium plans are available.
We're here to help. Email us anytime at support@dropscam.com, and we'll respond as soon as possible.